Managing Patient Conversations

Managing Patient Conversations

Delivery Method
Virtual
Audience
General

Current Status

Not Enrolled

Price

Free

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During this virtual course, you will explore communication challenges encountered in the workplace and build confidence in patient-centred communication skills and strategies.

Learning Objectives

  • Discuss the importance of patient-centred communication.
  • Identify the challenges in communicating with patients.
  • Establish the relevance of working with patient’s cues.
  • Determine a structure for interactions.
  • Describe key communication skills.

Please note: To mark this course as complete on your Learning Dashboard and access your certificate of completion, you must submit the course evaluation after you attend your training.

  1. Managing Patient Conversations Angry Patients Booklet
  2. Managing Patient Conversations Communication Skills Handbook
  3. Managing Patient Conversations Empathy Exercise
  4. Managing Patient Conversations Programme Agenda
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    Maguire Facilitator

    At the Maguire Academy, we deliver communication and leadership training grounded in over 30 years of experience in healthcare, research, and real-world team dynamics. Our evidence-based courses are designed to create lasting change in practice. Through an experiential approach, we bring learning to life—ensuring deeper engagement, practical relevance, and maximum impact.

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