General Professional Courses
Managing Patient Conversations
This interactive workshop offers an opportunity to refresh the key communication skills and behaviours you need to he...
Effective Telephone Conversations
This workshop aims to support staff who regularly contact patients by telephone as part of their role. It focuses on ...
Dementia and Cancer
With more than 55 million people living with dementia worldwide and nearly 10 million new cases every year, it is eve...
Creating Positive Patient Experiences
Developed in collaboration with The Christie’s Maguire Communication Skills Training Unit® and Complementary Therapie...
Building Team Resilience at Work
Maintaining a positive mindset in busy, high-pressure and rapidly changing environments can be a constant and signifi...
